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Return policy


If your purchase does not meet your satisfaction, you may return it within 14 days of reception of the order.

For reasons of hygiene and health protection the unseiled items of their original package can not be returned.

First send an email to info@katom.es indicating the reason for the return, pack your item in the original packaging, or in a secure package, and return your package via the Post Office, remembering to get proof of postage to Katom Accessories SL Rambla del Jardí 153, 08197 Sant Cugat del Vallès.